The Speech and Hearing Clinic is a non-profit organization. We provide services and products at reasonable rates. Fees for our services are used to support and maintain the operation of the Clinic.
We are able to provide a sliding fee scale for services for patients with documented financial need. Qualification for reduced fees is based on total family annual income and the number of dependents in the household.
Students who are registered at Illinois State University receive a 50% reduction of all fees for services.
All patients are expected to pay for speech, language, and hearing services and products upon receipt of a bill. Payment for any balance is due in full prior to the start of the new semester or summer session.
We accept referrals from all sources including self-referrals. All audiology services require a medical referral from a physician. This referral must be on file with our office before any services can be provided. It is the patient’s responsibility to request this referral from their primary physician.
Primary, secondary and tertiary insurance, where applicable, will be billed for services. Any co-insurance payments/deductibles will be the responsibility of the patient.
- Blue Cross Blue Shield
Our Clinic is a participating provider organization (PPO) in Blue Cross Blue Shield of Illinois. Services will be covered by BCBS based on diagnosis and local coverage determinations. Patients should confirm coverage for individual services by contacting BCBS.
- Health Alliance
Our Clinic is in network with most Health Alliance health plans. Services will be covered based on diagnosis and local coverage determinations. Patients should confirm coverage for individual services by contacting Health Alliance.
Our Clinic bills Medicare. Patients are responsible for payment of services designated as never covered by Medicare. Patients will also be responsible for any co-insurance or deductible.
Our Clinic bills Medicaid. Patients with full Medicaid coverage are accepted in our clinic for speech-language and hearing services. Patients are responsible for payment of services designated as never covered by Medicaid. .
Patients with Medicaid coverage through Molina or Meridian require a prior authorization for services. If services do not meet prior authorization standards due to a classification as a non-covered service, the patient will be responsible for payment.
Patients who are uninsured, have an insurance provider not accepted by our Clinic, or whose insurance does not cover our services are classified as private-pay patients. All private-pay patients are responsible for payment of billed services.
Forms of Payment
We accept payment in the form of cash, check, or credit card.